We’ll identify the friction points in your business—where things feel hard—and we’ll help you find easy, seamless ways to accomplish your goals.
Process assessment
First, we’ll sit down with you and your team to understand where you’re struggling, and make recommendations for how to improve your processes, centralize information, and structure collaboration.
Process mapping & development
We’ll create a full outline of your processes for different stakeholders so that everyone gets a clear visual of the flow of work.
Personalized software development & automation
If you’re already using a work management tool but it’s all over the place, we’ll set it up for your team’s unique needs and make sure your entire tech stack communicates seamlessly. Or we can recommend new software and customize it for your team.
Building assets
There’s no need to reinvent the wheel with every new project or client. We’ll create custom templates you can use in different process phases for years to come. Our ultimate goal is for you not to need our services anymore.
Change management and team training
Change is hard. We’ll guide your team through transformations, schedule rollout plans for new or changed programs, and train your team so that everyone embraces change with confidence.
Our approach
Human-centered
A business can’t function without people. We build operations for the way humans work and embrace your idiosyncrasies to make processes work for you. We care about you and your team, and build close relationships with the people we work with.
Non-judgemental
We create space for the issues you're facing in a safe, non-judgemental way. As you share what’s stressing you out in your business, we want you to feel seen, comfortable, and understood. You got your business to this point, and that’s awesome—now let us take the operations thing off your plate.
Micro/macro approach
We look at your business from the big picture to design creative workflows that are sustainable for the company’s big dreams and the wellbeing of your people. Based on your business strategy, we map out the micro steps we can take to help you achieve your goals.
Adaptable
Processes shouldn't look all the same. We don’t only specialize in one or two tools, but can adapt to all of them to best suit your needs—We’re tech junkies and tool agnostics. We design workflows based on your company culture, your growth rate, and what direction you want your business to take.
Some of our favourite tools
