Effortless workflows for growing startups

We help busy business leaders regain control of their operations with tailor-made workflows designed to help teams work better together.

Create more flow in your business

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Create more flow in your business

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Create more flow in your business ✴︎ Create more flow in your business ✴︎

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Does this sound like you?

Everything seems chaotic, and things are slipping through the cracks.

You’re doing a million things at once to keep your startup running, but your team keeps missing important work, emails get forgotten, and projects get delayed.

You know there’s tech out there to help you, but don’t know where to start.

With all the different options for tools and software, you’re overwhelmed with choosing the right one for your team.

Team members are spread thin and lack clarity on their responsibilities.

Everyone feels overworked, people aren’t communicating, they struggle to prioritize tasks, and end up doing duplicate work.

Information doesn’t have a home and is difficult to find.

With everything scattered across different platforms and systems, your team is missing important details and wasting time searching for documents.

You have no time to optimize your workflows.

You know there’s a better way to get work done, but you’re being pulled in multiple directions and don’t have the capacity to figure it out.

You’re wasting time on manual work.

You want to focus on strategic and fulfilling work—what you’re good at—but you’re bogged down with repetitive, mundane tasks that could be automated.

We feel you! Things get messy when you’re scaling fast and your team is growing—and that’s nobody’s fault. We’re here to make sure your operations support your people to do their best work so you can focus on growing your business.

How we can help

  • First, we’ll sit down with you and your team to understand where you’re struggling, and make recommendations for how to improve your processes, centralize information, and structure collaboration.

  • We’ll create a full outline of your processes for different stakeholders so that everyone gets a clear visual of the flow of work.

  • If you’re already using a work management tool but it’s all over the place, we’ll set it up for your team’s unique needs and make sure your entire tech stack communicates seamlessly. Or we can recommend new software and customize it for your team.

  • There’s no need to reinvent the wheel with every new project or client. We’ll create custom templates you can use in different process phases for years to come. My ultimate goal is for you not to need my services anymore.

  • Change is hard. We’ll guide your team through transformations, schedule rollout plans for new or changed programs, and train your team so that everyone embraces change with confidence.

Create more flow in your business

✴︎

Create more flow in your business

✴︎

Create more flow in your business ✴︎ Create more flow in your business ✴︎

  • Maylen helped us organize everything in our back office while we were in the midst of growing. She made sure we documented all our processes internally as we grew and became the person everyone went to for anything operations-related

    Charles Gedeon, Co-Founder at District 3 Innovation Center

  • Working with Maylen has revolutionzed my practice. Her technical expertise, enthusiasm, attention to detail, thoughtful approach, patience, and advanced communication skills have allowed me to focus on the medicine rather than being bogged down by admin tasks.

    Dr. Steven Herskovitz

  • People think operations is about tooling and rigid processes, but it's more about understanding a company’s culture, what direction they want to go, the rate of their growth, and then making the appropriate recommendations. And that’s exactly what I trust Maylen with

    Charles Gedeon, Co-Founder at District 3 Innovation Center

  • Maylen creates structure for you to work with, and helps you identify the most important things to focus on. She just makes everything easier.

    Janis Harrison, Care Manager at BethCare

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Hi there! I’m Maylen.

I’m a workflow and process design consultant and the founder of ThoughtfulOps. I help busy business leaders who have no idea where to start when it comes to getting their operations in order.

Create more flow in your business

✴︎

Create more flow in your business

✴︎

Create more flow in your business ✴︎ Create more flow in your business ✴︎